Frequently Asked Questions

Have questions? We have answers. Find the answers you’re looking for here before you go find your self storage unit online!

How long are your leases?

Month-to-month and can be cancelled at any time.

How much notice do I need to give to move out?

Moving out is easy and stress-free. Simply provide us a 10-day move-out notice via app or call.

When can I access my items?

Our locations are open 24/7/365

Will my items be safe?

Our facility is gated and controlled by keypad 24/7/365.

Do you require insurance on my stored goods?

You are responsible for the things you are storing, and insurance for your stored belongings is also your responsibility. We will provide you with information on a 3rd party insurance carrier that you may use. You may be covered under an insurance policy you already have. Check with your insurance agent to be sure.

If I rent a storage unit from you, can my spouse, kids or friend have access, too?

When you rent from us, you can allow access for other people you specify (or restrict access only to yourself).

What size storage do you offer?

Self Storage of CENLA offers four different size units. 5'x10's, 10'x10's, 10'x15's, and 10'x20's. Self Storage of Pineville also has 16x80 Trailer storage spaces.

How do I know which size to get?

Have a look at our handy online size guide, call us and speak to a storage expert or schedule an appointment to examine a unit yourself.

How do I make my payments?

You can pay by phone, mobile app, or as a recurring automatic charge on your credit card.

What forms of payment do you accept?

All major credit/debit cards.

What kind of documentation do I need to provide to rent a storage unit?

You will need to provide a valid, government-issued form of identification (e.g., driver’s license, state ID, or passport).

How can I get started?

Call us at (318) 443-1803 or find a unit online.

Your Questions, Answered

The friendly staff at Self Storage CENLA has put together a list of answers to our most Frequently Asked Questions (FAQs).

For pricing information, check out our rates page. For help selecting the best unit for your needs, check out our handy size guide.

We also provide helpful tips for packing and organizing your unit.

We’re proud to serve the residents and businesses in Northeast Rapides Parish, including the towns of Holloway, Deville, Center Point, Libuse, Pineville, Ball, Beauregard, Kolin, Buckeye, and Big Island, LA.

If you can’t find an answer to your question, contact our storage professionals.

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