Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What are the access hours?
Access your unit 24/7.
What type of unit do you offer?
We offer climate-controlled storage units that are perfect for weather-sensitive items that may be susceptible to temperature and humidity damage.

What security features do you offer?
Our facility is being monitored 24/7 using our state-of-the-art video surveillance system.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.