FREQUENTLY ASKED QUESTIONS
You've got questions? We've got answers. If there's an answer you need that isn't listed, let us know on our contact us page and we'll get back to you as soon as we can.
What size unit should I rent?
That depends on what you're storing. Try out our Storage Size Calculator to get a good estimate of the space you'll need. At our Self Storage in Pineville, Louisiana, we cater to a variety of storage needs with multiple unit sizes. We offer 5'x10', 10'x10', 10'x15', and 10'x20' storage units, suitable for a wide range of items. For those needing larger space, we also provide 16x80 trailer storage spaces. Whether it's personal or business storage in Pineville, we have the right size for you.
Why do I get sent to a UHaul page when I try to rent a unit?
Our software program is powered by UHaul. It's a tried and tested program that we've found provides a good experience for our customers. UHaul is a valued partner, but we're still owned and operated by Self Storage CENLA in Pineville, LA.
Can I rent my unit or pay my bills online?
Yes! You can always call the office or stop by, but you can do pretty much everything online. You can rent a unit, check availability, and even setup autopay. Paying for your storage unit in Pineville is convenient and secure with our online bill pay option through Web Self Storage. Manage your payments easily and avoid late fees with our straightforward online system.
Do You Offer Climate-Controlled Storage Units in Pineville?
Yes, we provide climate-controlled storage units in Pineville, perfect for storing sensitive items that require consistent temperature and humidity levels. These units are ideal for electronics, documents, and other delicate items, ensuring they are protected from the Louisiana climate.
What Are the Access Hours for Self Storage in Pineville, Louisiana?
Enjoy 24/7 access to your storage unit at our self storage facility in Pineville, Louisiana. Each customer is provided a personal gate and keypad code for unrestricted access. Our office hours are from 9 AM to 6 PM, Monday to Friday, and 9 AM to 2 PM on Saturdays, ensuring support is always available when you need it.
Is Storage Insurance Available for Storage Units in Pineville?
For added peace of mind, we recommend insuring your items stored in our Pineville storage units. While we prioritize security, having insurance through SafeStor tenant insurance provides extra protection for your belongings. SafeStor offers a range of options to suit your specific storage insurance needs.